Kaizen collaborated with USAID’s Global Development Lab on an initiative to combat the global health crisis and put into place safeguards to prepare countries to better respond to future health crises.
The 2014 outbreak of Ebola virus disease in West Africa was the “largest, most severe, and most complex Ebola epidemic” in history, according to the World Health Organization. It eventually led to the death of more than 11,000 people before the international public health emergency ended in 2016. Kaizen supported a USAID initiative in cooperation with the Agency’s Global Development Lab and prime contractor Consulting Group LLC. The goal was to provide professional management services to USAID and the Global Development Lab (LAB), including administrative, operational, and technical support services. Technical Assistance and Professional Support Services was aimed at recruiting and retaining uniquely qualified individuals in areas such as digital strategy, digital inclusion, and health systems.
Highlights
- Fielded six full-time U.S. national hires
- Placed four institutional support contractors at the Global Development Lab
- Aided integration of different systems for cohesive health response
After being awarded the support contract, Kaizen quickly fielded six full-time U.S. national hires and supported their rapid mobilization, including facilitation of background checks, public trust, and secret clearances. USAID recognized the need for specialized technical personnel who work in areas related to software implementation and enhancement, digital governance, digital data technology, digital inclusion, and system integration to support Agency initiatives related to digital connectivity and pandemic response. To meet this need, Kaizen recruited and retained 15 full-time specialists at the Global Development Lab, including nine specialists in Washington, DC, one in Guinea, one in Liberia, and one in Sierra Leone. These highly specialized technical personnel worked in mobile money, real-time data, information and communication technologies for development, health information systems, and health systems strengthening. They worked for the lab’s centers and offices as well as other Missions, Bureaus, and independent offices within USAID on an as-needed basis.
At a glance
Client
Status
Past
Location
USA
Services
Health
